Nationwide Logistics You Can Count On

Heavy Loads.
Delivered.

Big Dog Logistics Group handles freight, last-mile delivery, and specialty pet transportation across all 50 states. From a single package to a full truckload — we move it with care, speed, and full visibility.

Active shipments moving nationwide — real-time tracking on every load

98%
On-time delivery rate across all routes
24/7
Dedicated support — always reachable, never a bot
12k+
Shipments completed last year
Local & Regional Delivery Long-Haul Freight Last-Mile Delivery E-Commerce Fulfillment Pet Transportation Nationwide Coverage Real-Time Tracking White Glove Handling Local & Regional Delivery Long-Haul Freight Last-Mile Delivery E-Commerce Fulfillment Pet Transportation Nationwide Coverage Real-Time Tracking White Glove Handling
What We Do

Built for Every
Kind of Load

01

Local & Regional Delivery

Fast, reliable delivery across metro areas and regional routes. We handle time-sensitive pickups and drop-offs for businesses and individuals — scheduled or on-demand.

02

Long-Haul Freight

Cross-country freight solutions for full and partial loads. Our nationwide carrier network moves your cargo coast-to-coast with real-time tracking and on-time guarantees.

03

Last-Mile Delivery

The final stretch, handled right. We integrate with e-commerce platforms and fulfillment centers to ensure packages reach doorsteps on time with proof of delivery.

04

E-Commerce Fulfillment

Scalable shipping solutions for online sellers and small businesses. We pick up from your supplier, warehouse, or home and deliver directly to your customers nationwide.

05

Pet Transportation

Safe, stress-free transport for pets of all sizes across the country. Our trained handlers ensure your animal travels comfortably, with updates provided throughout the journey.

06

Real-Time Tracking

Every shipment — freight or furry — is trackable from pickup to delivery. Customers receive live location updates and instant delivery confirmation via SMS or email.

The Process

Simple from Start
to Delivery

01

Request a Quote

Tell us what you're shipping, where it's going, and when. We'll respond with a transparent, competitive rate — no hidden fees.

02

We Pick It Up

Schedule a pickup at your convenience. Our drivers arrive on time, handle your freight with care, and confirm the load before departing.

03

Track in Real Time

Monitor every mile. You and your recipients get live updates via SMS or email — full visibility without having to pick up the phone.

04

Confirmed Delivery

Proof of delivery, photo confirmation, and instant notification the moment your shipment reaches its destination. Done.

We Treat Every
Load Like It's
Our Own

Nationwide reach, local accountability We operate across all 50 states but work like a local company — one point of contact, direct communication, and a team that actually picks up the phone.
Specialists in pet transportation We're one of the few logistics providers that handles live animal transport alongside freight — with trained handlers and full compliance on every move.
Transparent pricing, no surprises Every quote is all-in. No fuel surcharges buried in the fine print, no surprise fees on the invoice — just a clear rate and a delivered result.
50
States served nationwide
24/7
Live support
5★
Service commitment
Policies

Cancellation &
Refund Policy

Cancellation Window

Customers may cancel a scheduled shipment without penalty up to 72 hours before the confirmed pickup time. Cancellations made within 72 hours of pickup may be subject to a cancellation fee to cover dispatch and scheduling costs already incurred.

Refunds

Shipments cancelled 72 or more hours before pickup are eligible for a partial refund of the amount paid, minus any non-recoverable booking or processing fees. Refunds are issued to the original payment method within 5–10 business days of the approved cancellation.

Lost or Damaged Shipments

In the event of loss or damage during transit, Big Dog Logistics Group will file a claim on your behalf through our carrier insurance. Customers will be kept informed throughout the claims process. We recommend declaring accurate shipment value at booking to ensure proper coverage.

Pet Transportation

Due to the nature of live animal transport, cancellations for pet transportation services must be made at least 72 hours in advance. If a transport is cancelled after a handler has been dispatched, a partial fee will apply. The safety and wellbeing of all animals in our care is our top priority.

Ready to Move
Something?

Request a Quote →
678.279.4469 intake@bigdoglogisticsgroup.com